Beautycounter Reviews

I purchased the Beauty Counter regimen pink line for travel in July of 2020, but with covid we weren't able to go anywhere so the product sat on a shelf in my medicine cabinet eye level. I saw that the eye cream with a eyedropper top was just under being full. I never used the product since it was for travel and it went from that to 1/2 way in empty in 6 months. I believe they have issues with this type of bottle but they seem think it is normal. You all may not notice this is happening because you are using it but it is evaporating. Not happy with it.

Fantastic products for both me and my man. Just got good stuff to say about beautycounter.com and their products, prices and support/staff :)

I love most of their products, but did have one brand new serum that I opened up today and it was stale, smelly, too thick and unusable. (had to throw it out) Tried to call customer service today and was told since it was past 60 days I couldn't return it. I understand their products are natural, but I think they should warn you that they may break down and have a short shelf life. I thought they would have at least allowed me to return and get a replacement at their cost as a good will gesture to try and keep a customer. Very disappointed in their customer service.